Trackster Error

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Trackster Error

sugo
Hello,

I am trying to look at an output from Tophat using Trackster, but I keep getting the following error:

Could not load chroms for this dbkey: dp4

This is not a custom dbkey - I just selected it from the list of available ones on Trackster.

I have database/build set to: D. pseudoobscura (dp4) (dp4) for my Tophat results.

Any ideas why this is happening and what I can do to fix it?

Thanks

Suzanne
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Re: Trackster Error

Jeremy Goecks-3
Hi Suzanne,

Can you share your history with me and I’ll take a look?

Thanks,
J.

--
Jeremy Goecks
Assistant Professor of Computational Biology
George Washington University



On Mar 24, 2014, at 5:08 PM, Suzanne Gomes <[hidden email]> wrote:

> Hello,
>
> I am trying to look at an output from Tophat using Trackster, but I keep getting the following error:
>
> Could not load chroms for this dbkey: dp4
>
> This is not a custom dbkey - I just selected it from the list of available ones on Trackster.
>
> I have database/build set to: D. pseudoobscura (dp4) (dp4) for my Tophat results.
>
> Any ideas why this is happening and what I can do to fix it?
>
> Thanks
>
> Suzanne
> ___________________________________________________________
> The Galaxy User list should be used for the discussion of
> Galaxy analysis and other features on the public server
> at usegalaxy.org.  Please keep all replies on the list by
> using "reply all" in your mail client.  For discussion of
> local Galaxy instances and the Galaxy source code, please
> use the Galaxy Development list:
>
>  http://lists.bx.psu.edu/listinfo/galaxy-dev
>
> To manage your subscriptions to this and other Galaxy lists,
> please use the interface at:
>
>  http://lists.bx.psu.edu/
>
> To search Galaxy mailing lists use the unified search at:
>
>  http://galaxyproject.org/search/mailinglists/


___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:

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Re: Trackster Error

Jeremy Goecks-3
Hi Suzanne,

Thanks for sharing your history. This is a file format issue on our side. We’ll get it taken care of and let you know when it’s fixed.

Thanks,
J.

--
Jeremy Goecks
Assistant Professor of Computational Biology
George Washington University

>
>
> On Mar 27, 2014, at 9:27 AM, Jeremy Goecks <[hidden email]> wrote:
>
>> Hi Suzanne,
>>
>> Can you share your history with me and I’ll take a look?
>>
>> Thanks,
>> J.
>>
>> --
>> Jeremy Goecks
>> Assistant Professor of Computational Biology
>> George Washington University
>>
>>
>>
>> On Mar 24, 2014, at 5:08 PM, Suzanne Gomes <[hidden email]> wrote:
>>
>>> Hello,
>>>
>>> I am trying to look at an output from Tophat using Trackster, but I keep getting the following error:
>>>
>>> Could not load chroms for this dbkey: dp4
>>>
>>> This is not a custom dbkey - I just selected it from the list of available ones on Trackster.
>>>
>>> I have database/build set to: D. pseudoobscura (dp4) (dp4) for my Tophat results.
>>>
>>> Any ideas why this is happening and what I can do to fix it?
>>>
>>> Thanks
>>>
>>> Suzanne
>>> ___________________________________________________________
>>> The Galaxy User list should be used for the discussion of
>>> Galaxy analysis and other features on the public server
>>> at usegalaxy.org.  Please keep all replies on the list by
>>> using "reply all" in your mail client.  For discussion of
>>> local Galaxy instances and the Galaxy source code, please
>>> use the Galaxy Development list:
>>>
>>> http://lists.bx.psu.edu/listinfo/galaxy-dev
>>>
>>> To manage your subscriptions to this and other Galaxy lists,
>>> please use the interface at:
>>>
>>> http://lists.bx.psu.edu/
>>>
>>> To search Galaxy mailing lists use the unified search at:
>>>
>>> http://galaxyproject.org/search/mailinglists/
>>
>


___________________________________________________________
The Galaxy User list should be used for the discussion of
Galaxy analysis and other features on the public server
at usegalaxy.org.  Please keep all replies on the list by
using "reply all" in your mail client.  For discussion of
local Galaxy instances and the Galaxy source code, please
use the Galaxy Development list:

  http://lists.bx.psu.edu/listinfo/galaxy-dev

To manage your subscriptions to this and other Galaxy lists,
please use the interface at:

  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:

  http://galaxyproject.org/search/mailinglists/