[Galaxy-user] server error - help please

classic Classic list List threaded Threaded
3 messages Options
Reply | Threaded
Open this post in threaded view
|

[Galaxy-user] server error - help please

Hefferon, Timothy (NIH/NHGRI) [E]
Hi,

I am trying to use Galaxy to (1) obtain a multiple alignment file from the genome browser, and (2) convert it to multiple-FASTA format using the Galazy utility. I am getting an "Unrecoverable error in the server" error.

I have attached the multiple alignment file that Galaxy gave me.

Can you please help?

Thanks,
Tim

GalaxyHistoryItem-1.txt (59K) Download Attachment
Reply | Threaded
Open this post in threaded view
|

[Galaxy-user] server error - help please

Hefferon, Timothy (NIH/NHGRI) [E]

Hi,

I am trying to use Galaxy to (1) obtain a multiple alignment file from the genome browser, and (2) convert it to multiple-FASTA format using the Galazy utility. I am getting an "Unrecoverable error in the server" error.

I tried sending the alignment file but your server bounced the message back to me since the total content was over 40kb (it was 60kb).

Can you please help?

Thanks,
Tim



Reply | Threaded
Open this post in threaded view
|

Re: server error - help please

Dan Blankenberg
Tim,

Thanks for your interest in Galaxy.  There was infact a problem, which has
been fix. We truely appreciate your interest, and especially bug reports.

The maf to fasta extractors should be working properly on all servers.

Please do not hesitate to contact us again with any more Galaxy related
issues.

Thanks,
Dan Blankenberg

On Wed, 10 May 2006, Hefferon, Timothy (NIH/NHGRI) [E] wrote:

>
> Hi,
>
> I am trying to use Galaxy to (1) obtain a multiple alignment file from the genome browser, and (2) convert it to multiple-FASTA format using the Galazy utility. I am getting an "Unrecoverable error in the server" error.
>
> I tried sending the alignment file but your server bounced the message back to me since the total content was over 40kb (it was 60kb).
>
> Can you please help?
>
> Thanks,
> Tim
>
>
> _______________________________________________
> Galaxy-user mailing list
> [hidden email]
> http://mail.bx.psu.edu/cgi-bin/mailman/listinfo/galaxy-user
>